‘We’ and ‘our’ refers to Jenova Rain, employees and associates of Jenova Rain and anyone acting on behalf of Jenova Rain.
1. We collect data from you in six different ways:
1.1 Our appointment grid.
1.2 Our consent forms.
Our paper consent form is required to be filled out at the clinic when you arrive at your appointment. There are “yes and no” health questions and sections for your name, date of birth, address and signature to consent to your chosen procedure. These forms are stored at the clinic and your personal data is never passed on to any other parties.
1.3 Enquiry messages (including, but not limited to email, SMS, MMS, Whatsapp, Facebook Pages inbox).
When our customers send us an enquiry, sometimes that data is processed to allow us to manually book appointments. The information in the message is only stored on the platform on which it is sent (Gmail, Whatsapp, Facebook etc) and you can review their privacy policies on their websites should you wish to. This data is never shared with any other parties.
1.4 Deposits and payments (PayPal).
1.5 Photos before and after your procedure.
1.6 Website usage data.